An uptime promise, paid automatically
Paid accounts are promised 99% API uptime every calendar month, measured by the outside check on the status page. A month below it gives every paid account 10% of that month's charges back as service credit in the first week of the next month, with no claim to file. The terms now give 30 days' emailed notice before we end an account without cause, and the liability floor is $1,000 instead of $100. See the Uptime Promise.